About Us

About Us

Our Story

As a leading high-speed internet provider in our area, Skywave started in 2002 and connected its first customer early in 2003. We’ve grown to provide telecom services in our broadening tri-county area of Cuming, Burt, & Dodge Counties in Nebraska and more recently expanded to provide cutting edge, fiber-optic internet service to the business and residents of West Point, Beemer, Oakland, Bancroft, and soon Snyder & Dodge. These services allow residents & businesses data services as fast as available anywhere in the United States. Skywave continues to add staff to support its growing customer base and network footprint. We are locally owned and aim to support and reinvest in our local economy whenever possible.

Our Story

Skywave started in 2002 and connected its first customer early in 2003. We’ve grown to provide telecom services in our broadening tri-county area of Cuming, Burt, & Dodge Counties in Nebraska and more recently expanded to provide cutting edge fiber optic telecom service to the business and residents of West Point, Beemer, Oakland, Bancroft, and soon Snyder & Dodge. These services allow residents & businesses data services as fast as available anywhere in the United States. Skywave continues to add staff to support its growing customer base and network footprint. We are locally owned and aim to support and reinvest in our local economy whenever possible.

Our Team

Our professionally trained staff install and maintain our fiber optic & fixed-wireless internet network. We work together with engineering firms, upstream providers, and service solutions firms to make sure that our network is implemented and maintained correctly. We have service technicians on call 24/7 in the local area to respond to emergency outage situations.
Customer service is our number one goal. We hope to provide a better experience than any other company in the industry and utilize local people to operate our network and support our customers.

Interested in Joining our Team?

Our Team

Our professionally trained staff install and maintain our fiber optic & fixed-wireless internet network. We work together with engineering firms, upstream providers, and service solutions firms to make sure that our network is implemented and maintained correctly. We have service technicians on call 24/7 in the local area to respond to emergency outage situations.
Customer service is our number one goal. We hope to provide a better experience than any other company in the industry and utilize local people to operate our network and support our customers.

Interested in Joining our Team?

Our Equipment

We use Calix subscriber and CO (Central Office) equipment.  Calix is a leading global provider of broadband communications access systems and software. The Calix Unified Access portfolio allows service providers to connect to their residential and business subscribers and deploy virtually any service over high-speed internet, both fiber- and copper-based network architectures. With more than 1150 customers – whose networks serve over 100 million subscriber lines in total – Calix is at the forefront of enabling the innovative ways that communications service providers deliver advanced broadband services and value to their customers.

Our Security

Security for sensitive data is the responsibility of the user and/or their IT staff.  The first line of defense in any business’s or person’s internet security plan should be a router and/or firewall.  We can provide a router with our service.  The internet by nature is unsecure and allows all traffic; users of the internet must filter this traffic and threats from their own network by use of appliances previously mentioned.  Skywave’s internet is as secure as any internet service.  If you are concerned about the security of your network, you should contact a professional network security company.

Our Equipment

We use Calix subscriber and CO (Central Office) equipment.  Calix is a leading global provider of broadband communications access systems and software. The Calix Unified Access portfolio allows service providers to connect to their residential and business subscribers and deploy virtually any service over fiber- and copper-based network architectures. With more than 1150 customers – whose networks serve over 100 million subscriber lines in total – Calix is at the forefront of enabling the innovative ways that communications service providers deliver advanced broadband services and value to their customers.

Our Security

Security for sensitive data is the responsibility of the user and/or their IT staff.  The first line of defense in any business’s or person’s security plan should be a router and/or firewall.  We can provide a router with our service.  The internet by nature is unsecure and allows all traffic; users of the internet must filter this traffic and threats from their own network by use of appliances previously mentioned.  Skywave’s internet is as secure as any internet service.  If you are concerned about the security of your network, you should contact a professional network security company.

Our Reliability

Skywave’s fiber network was turned up in November of 2011. We strive to maintain 99.999% uptime reliability. Scheduled maintenance occurs in off peak hours 1:00-5:00am and customers are notified of such maintenance. Our central office has been engineered to meet or exceed common service provider industry reliability practices. We strive to maintain the highest reliability possible while monitoring our system 24/7 for potential issues.

Our Reliability

Skywave’s fiber network was turned up in November of 2011. We strive to maintain 99.999% uptime reliability. Scheduled maintenance occurs in off peak hours 1:00-5:00am and customers are notified of such maintenance. Our central office has been engineered to meet or exceed common service provider industry reliability practices. We strive to maintain the highest reliability possible while monitoring our system 24/7 for potential issues.

Our Customers Love Us

Don’t Just Take Our Word For It, Read It From Them

William H
-Bill H-

“WOW! Just wow! Many years with another 'cable' service in this community and never, never have I had such great customer service. They dispatched a man out and replaced equipment and was gone inside half an hour. Outstanding! Kudos to Skywave!.”

Terri M
-TERRI M-

“Love Skywave! I’m in Snyder and it’s just perfect! No probs whatsoever! Recommend Skywave to everyone.”

Austin W
-AUSTIN W-

“Stellar customer service! They provide great speeds to people no matter where you live in the community and they’re always happy to help if you have any problems.”

Karen S
-KAREN S-

“Thank you and ‘Kudos’ to everyone. Our experience has been great! Your technician was polite & helpful, and the office staff was great helping with all our questions.”

Joan R
-JOAN R-

“When we have issues, they make sure we get them corrected asap as our business needs internet.
We have not had storm interruptions for so long I don't know when it last occurred.”

Christine B
-CHRISTINE B-

“Skywave is awesome. I live in the country between West Point and Oakland. You couldn’t ask for faster internet and great service!!!!!”

Deanna P
-DEANNA P-

“If you can get skywave, get them! I have had for several years and never had a problem.”

Regina P
-REGINA P-

“Skywave. 10 yrs +. Very reliable,
competitively priced, and awesome service.”

William W
-WILLIAM W-

“Go Skywave! Both my kids can stream their games and I can watch Netflix at the same time. Service has been great.”

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