Products & Services

Products & Services

Our Products

We use Calix subscriber and CO (Central Office) equipment. Calix is a leading global provider of broadband communications access systems and software. The Calix Unified Access portfolio allows service providers to connect to their residential and business subscribers and deploy virtually any service over fiber- and copper-based network architectures. With more than 1150 customers – whose networks serve over 100 million subscriber lines in total – Calix is at the forefront of enabling the innovative ways that communications service providers deliver advanced broadband services and value to their customers.

Our Products

We use Calix subscriber and CO (Central Office) equipment. Calix is a leading global provider of broadband communications access systems and software. The Calix Unified Access portfolio allows service providers to connect to their residential and business subscribers and deploy virtually any service over fiber- and copper-based network architectures. With more than 1150 customers – whose networks serve over 100 million subscriber lines in total – Calix is at the forefront of enabling the innovative ways that communications service providers deliver advanced broadband services and value to their customers.

Your Best Choice for Dependable and Supported
router & wifi service for your whole home.

1. We provide, install, help connect, and then manage & support a Calix router capable of delivering maximum speed to your home or business.

2. We monitor & keep the device(s) (router & extenders) working correctly behind the scenes with software updates.

3. We can troubleshoot, diagnose, and help resolve many issues with a simple call to our knowledgeable Customer Service Specialists.

4. When unable to correct the issue via phone troubleshooting, we will dispatch a Residential Service Technician to your home or business.

5. If you need to get Wifi to a remote part of your home, we will provide a Wifi extender (a.k.a. Mesh) as part of your Skywave WholeHome Wifi service.

6. Lifetime Warranty – If needed we will switch out the unit(s) at no additional expense to you, because it is already part of your WholeHome Wifi Service.

Still Have Questions…. Visit our FAQ’s page.


  • Skywave Professionally Installed Whole Home Wi-Fi Router & Service

    • Includes:
      • Professionally Installed Premium Router
      • Quarterly Software Updates
      • Locally Supported Troubleshooting

     

  • Fully Supported Self-managed Command IQ Wi-Fi App

    • Benefits:
      • Remote control for you network
      • Manage People by creating profiles
      • Manage places by assigning devices to locations
      • Manage things by naming and monitoring all devices on the network
    • Features:
      • Create profiles (people)
      • Name and add an image for profile
      • Add/remove devices to each profile
      • Manually turn a profile off or on
      • Schedule offline times – all days*
      • Schedule offline times by individual day

     

  • Protect IQ *

    • Benefits:
      • Malicious website, anti-virus and anti-ransomware protection
      • ​Traffic monitoring that automatically blocks suspicious activity
      • Notifications when content is blocked through CommandIQ—and you’ll receive the credit for keeping the home protected
    • Features:
      • Notifications when content has been blocked
      • No future actions once malicious content has been blocked
      • Capability to view what’s been inspected in household

     

  • Experience IQ *

    • Benefits:
      • Enhanced parental controls to enforce household rules
      • Set priorities down to the user and/or device level
      • Family profile tools to manage content and screen time for each device or person
      • Easy management through the CommandIQ mobile app
    • Features:
      • Filter content by category
      • Filter content by application (allow/block)
      • View approximate usage per profile
      • Receive notifications via CIQ
      • Add time limit to application per day
      • Enable/disable safe search, YouTube

Our Services

Our Services

Your Best Choice for Dependable and Supported
router & wifi service for your whole home.

1. We provide, install, help connect, and then manage & support a Calix router capable of delivering maximum speed to your home or business.

2. We monitor & keep the device(s) (router & extenders) working correctly behind the scenes with software updates.

3. We troubleshoot, diagnose, and help resolve many issues with a simple call to our knowledgeable Customer Service Specialists.

4. When unable to correct the issue via phone troubleshooting, we will dispatch a Residential Service Technician to your home or business.

5. If you need to get Wifi to a remote part of your home, we will provide a Wifi extender (a.k.a. Mesh) as part of your Skywave WholeHome Wifi service.

6. *Lifetime Warranty – If needed we will switch out the unit(s) at no additional expense to you, because it is already part of your WholeHome Wifi Service.

  • Skywave Professionally Installed Whole Home Wi-Fi Router & Service

    • Includes:
      • Professionally Installed Premium Router
      • Quarterly Software Updates
      • Locally Supported Troubleshooting

     

  • Fully Supported Self-managed Command IQ Wi-Fi App

    • Benefits:
      • Remote control for you network
      • Manage People by creating profiles
      • Manage places by assigning devices to locations
      • Manage things by naming and monitoring all devices on the network
    • Features:
      • Create profiles (people)
      • Name and add an image for profile
      • Add/remove devices to each profile
      • Manually turn a profile off or on
      • Schedule offline times – all days*
      • Schedule offline times by individual day

     

  • Protect IQ *

    • Benefits:
      • Malicious website, anti-virus and anti-ransomware protection
      • ​Traffic monitoring that automatically blocks suspicious activity
      • Notifications when content is blocked through CommandIQ—and you’ll receive the credit for keeping the home protected
    • Features:
      • Notifications when content has been blocked
      • No future actions once malicious content has been blocked
      • Capability to view what’s been inspected in household

     

  • Experience IQ *

    • Benefits:
      • Enhanced parental controls to enforce household rules
      • Set priorities down to the user and/or device level
      • Family profile tools to manage content and screen time for each device or person
      • Easy management through the CommandIQ mobile app
    • Features:
      • Filter content by category
      • Filter content by application (allow/block)
      • View approximate usage per profile
      • Receive notifications via CIQ
      • Add time limit to application per day
      • Enable/disable safe search, YouTube