Products & Services

Products & Services

Our Products

We use Calix subscriber and CO (Central Office) equipment. Calix is a leading global provider of broadband communications access systems and software. The Calix Unified Access portfolio allows service providers to connect to their residential and business subscribers and deploy virtually any service over fiber- and copper-based network architectures. With more than 1150 customers – whose networks serve over 100 million subscriber lines in total – Calix is at the forefront of enabling the innovative ways that communications service providers deliver advanced broadband services and value to their customers.

Our Products

We use Calix subscriber and CO (Central Office) equipment. Calix is a leading global provider of broadband communications access systems and software. The Calix Unified Access portfolio allows service providers to connect to their residential and business subscribers and deploy virtually any service over fiber- and copper-based network architectures. With more than 1150 customers – whose networks serve over 100 million subscriber lines in total – Calix is at the forefront of enabling the innovative ways that communications service providers deliver advanced broadband services and value to their customers.

Streaming, Playing, Gaming, Working, family time, enjoy them all easier with Skywave Whole Home Wifi. Router Serivce.
    • Professionally installed premium router capable of delivering maximum speed to your home or business.
    • Local Support – Our in-house knowledgeable Customer Service Specialists are able to troubleshoot, diagnose, and help resolve many issues with a simple call.
    • Software updates and monitoring – As needed, behind the scenes maintenance and updates are applied to keep our equipment (router & extenders) working correctly and your service as consistent as possible.
    • Wifi for your WholeHome – If you need to get Wifi to a remote part of your home, we will provide a Wifi extender (a.k.a. Mesh) as part of your Skywave WholeHome Wifi service.
    • Lifetime Warranty – Repair & Replacement If unable to correct the issue via phone troubleshooting, we will dispatch a Residential Service Technician to your home or business to repair or switch out the unit(s) at no additional expense to you, because it is already part of your WholeHome Wifi Service.

  • Fully Supported Self-managed Command IQ Wi-Fi App

    • Benefits:
      • Remote control for your Wi-Fi network
      • Manage People by creating profiles
      • Manage places by assigning devices to locations
      • Manage things by naming and monitoring all devices on the network
    • Features:
      • Manually turn a profile off or on
      • Schedule offline times by individual, by day, by device.
      • Create a Guest Wifi Network 

     

  • Skywave Whole Home Wi-Fi Router & Service

  • with Fully Supported Self-managed Command IQ Wi-Fi App

  • Enhanced Protection

    (available for activation even if you choose not to use the Command IQ app)

    • Benefits:
      • 24/7 Protection for all your connected devices. Screening & stopping malicious website, virus and ransomware
      • ​Always on traffic monitoring that automatically blocks suspicious activity at your router, the gateway to your home & devices
    • Features:
      • Notifications when content has been blocked through CommandIQ
      • No future actions once malicious content has been blocked
      • Capability to view what’s been inspected in household
  • Enhanced Experience *

    • Benefits:
      • Parental controls to help you enforce household rules
      • Set priorities down to the user and/or device level – especially helpful for Work-from-Home and environments with Guest Wifi Networks.
      • Family profile tools to manage content and screen time for each device or person
      • Easy management through the CommandIQ mobile app
    • Features:
      • Filter content by category
      • Filter content by application (allow/block)
      • View approximate usage per profile
      • Set up priority devices by time, device and more
      • Receive notifications via CommandIQ app
      • Add time limit to application per day
      • Enable/disable safe search, YouTube


Our Services

Our Services

  • Professionally installed premium router capable of delivering maximum speed to your home or business.

    Local Support – Our in-house knowledgeable Customer Service Specialists are able to troubleshoot, diagnose, and help resolve many issues with a simple call.

    Software updates and monitoring – As needed, behind the scenes maintenance and updates are applied to keep our equipment (router & extenders) working correctly and your service as consistent as possible.

    Wifi for your WholeHome – If you need to get Wifi to a remote part of your home, we will provide a Wifi extender (a.k.a. Mesh) as part of your Skywave WholeHome Wifi service.

    Lifetime Warranty – Repair & Replacement If unable to correct the issue via phone troubleshooting, we will dispatch a Residential Service Technician to your home or business to repair or switch out the unit(s) at no additional expense to you, because it is already part of your WholeHome Wifi Service.

     

  • Fully Supported Self-managed Command IQ Wi-Fi App

    Benefits:

    • Remote control for your Wi-Fi network
    • Manage People by creating profiles
    • Manage places by assigning devices to locations
    • Manage things by naming and monitoring all devices on the network

       

    Features:

    • Manually turn a profile off or on
    • Schedule offline times by individual, by day, by device.
    • Create a Guest Wifi Network 
  • Skywave Whole Home Wi-Fi Router & Service

  • with Fully Supported Self-managed Command IQ Wi-Fi App

  • Protect IQ *

    (available for activation even if you choose not to use the Command IQ app)

    Benefits:

    • 24/7 Protection for all your connected devices screening for and stopping malicious website, virus and ransomware. 

    • Always on traffic monitoring that automatically blocks suspicious activity

    Features:

    • Notifications when content has been blocked through CommandIQ
    • No future actions once malicious content has been blocked

    • Capability to view what’s been inspected in household

     

     

  • Experience IQ *

    Benefits:

    • Enhanced parental controls to enforce household rules
    • Set priorities down to the user and/or device level – especially helpful for Work-from-Home and environments with Guest Wifi Networks
    • Family profile tools to manage content and screen time for each device or person
    • Easy management through the CommandIQ mobile app

    Features:

    • Filter content by category
    • Filter content by application (allow/block)
    • View approximate usage per profile
    • Set up priority devices by time, device and more
    • Receive notifications via CommandIQ app
    • Add time limit to application per day
    • Enable/disable safe search, YouTube