Careers

Careers

Job Openings

Skywave is always looking for top talent to join our team, if you believe you are the right fit for our organization, please contact us today!

Please see the description(s) below for positions we are actively seeking to fill.

Job Openings

Skywave is always looking for top talent to join our team, if you believe you are the right fit for our organization, please contact us today!

Please see the description(s) below for positions we are actively seeking to fill.

Customer Service Specialist

As our customer base continues to grow, we are looking for a welcoming, customer-focused individual to join our team.

This position will serve as the first point of contact for our customers and be an integral part of our team, providing service, sales, and installation support to both current and future customers.

* Bilingual in English and Spanish, with the ability to communicate effectively in both languages, is a plus.



This is a full-time position based in West Point, NE

We offer competitive pay, benefit, and compensation package.

  • Assist customers in person, over the phone, and via email with a wide range of customer service inquiries (e.g., payments, billing inquiries, scheduling, troubleshooting service issues, handling equipment returns, etc.).
  • Process customer transactions and respond to inquiries in a timely, responsive, and accurate manner.
  • Enter account information into the billing system accurately to execute transactions.
  • Maintain knowledge of Skywave products, services, and their features.
  • Perform other general office duties as assigned.
  • 8-hour shift, Monday – Friday, in-office at 121 S Main St, West Point

  • High School Diploma or General Education Degree (GED)
  • Previous Experience in Customer Service (preferred)
  • Excellent Oral & Written Communication
  • Strong Problem-Solving Skills
  • Computer Skills (required) & Data Entry Experience (preferred)
  • Ability to operate office equipment (copiers, phones, computers, etc.).
  • Bilingual in English and Spanish preferred

Salary:

$15.00 – $23.00 per hour

Benefits:

  • Simple IRA matching
  • Employee discount
  • Health insurance reimbursement
  • Paid time off

    • Vacation
    • Sick Leave


Please submit resumé to Jobs.

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