Careers

Careers

Job Openings

Skywave is always looking for top talent to join our team, if you believe you are the right fit for our organization, please contact us today!

Please see the description(s) below for positions we are actively seeking to fill.

Job Openings

Skywave is always looking for top talent to join our team, if you believe you are the right fit for our organization, please contact us today!

Please see the description(s) below for positions we are actively seeking to fill.

Customer Service & Accounting Assitant

As our customer base continues to grow,
we’re looking for a welcoming, customer-focused individual to join our team.

This position will serve as the first point of contact for our customers and will provide customer service, sales, billing, and administrative support. The position will also assist with routine accounting duties such as process payments, prepare deposits, reconcile transactions, and maintaining accurate records.

* Bilingual in English and Spanish, with the ability to communicate effectively in both languages, is a plus.

This is a full-time position based in West Point, NE
We offer competitive pay, benefit, and compensation package.

  • Assist customers in person, over the phone, and by email with payments, billing questions, scheduling, service issues, handling equipment returns, and other customer service needs.
  • Process customer payments and other transactions in a timely manner and accurate manner.
  • Enter and maintain customer account information in the billing system. 
  • Prepare bank deposits and reconcile daily customer payments and transactions.
  • Assist with basic accounts receivable, accounting, and recordkeeping functions.
  • Assist with invoices, reports, spreadsheets, and other routine accounting and administrative tasks.
  • Maintain knowledge of Skywave products, services, pricing, and features.
  • Provide scheduling and administrative support for sales, service, and installation activities.
  • Maintain organized and accurate customer and financial records.
  • Perform other general office duties as assigned.
  • 8-hour shift, Monday – Friday, in-office at 121 S Main St, West Point

  • High School Diploma or General Education Degree (GED)
  • Previous customer service experience preferred
  • Previous bookkeeping, accounting, accounts receivable, or cash-handling experience preferred, but not required
  • Excellent oral and written communication skills
  • Strong problem-solving skills
  • Strong attention to detail and accuracy
  • Comfortable handling customer payments and financial information
  • Computer skills required
  • Basic proficiency with Microsoft Excel or similar spreadsheet software
  • Data entry experience preferred
  • Ability to operate standard office equipment, including computers, phones, copiers, and scanners
  • Ability to work independently and as part of a team
  • Dependable, organized, and able to manage multiple tasks

Salary:

$15.00 – $25.00 per hour

Benefits:

  • Simple IRA matching
  • Employee discount
  • Health insurance reimbursement
  • Paid time off

    • Vacation
    • Sick Leave


Please submit resumé to Jobs.

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